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Behind the Siren: from 999 call to critical care team dispatch

  • Room OC0.01, Oculus Building, University of Warwick Coventry, England, CV4 7AL United Kingdom (map)

Do you know what to say if you need to make a 999 call? Ever wondered what happens behind-the-scenes of an emergency call? How do ambulance services make the difficult decisions involved in dispatching a critical care team?


Join us on campus for this exciting event to find out more about what happens Behind-the-Siren, where you can chat with uniformed healthcare professionals, join us for lunch and explore a real ambulance!

The team hope to share vital information on what members of the public can do to support the services in case of emergency, and how research can help emergency services in decision-making.

Event Schedule

1pm - Welcome Lunch & Introduction

2pm - Video Screening - critical care teams - who are they and what they do

2.15pm - Find out more about the research behind this project and what we hope to achieve

2.30pm- Ambulance demonstration: get inside the frontline experience!

3.30pm - Q&A with discussion: decision-making in 999 dispatch

4pm - Meet the project team and frontline staff


This event is suitable for children and adults. Those under 18 must be accompanied by an adult. Lunch and refreshments will be available.

This event is organised by the University of Warwick School of Education, Learning and Communication Sciences and Shared By Resonate.

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